Marco Gaertner, Lilian Gaertner, Michael, Julianna & Raphael

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Shift Related
Talk about shifts, vacation times, holidays, cover of shifts when personal time is needed, and procedures on what to do with emergencies

Re: Are the cur...

10/27/2007 7:51 AM

by Neal

ITSM Processes
Service Calls, Incidents, Priorities, warm transfers

None

Meetings

None

Reports
Anything about reporting metrics.

None

General
Anything that doesn't apply to the above.

None

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